Qualifications
- Degree in Human Resources Management or related field.
- Minimum 2 years of experience in a similar capacity in the Hospitality Industry
- Knowledge of Kenyan Labour Laws
- Excellent reading, writing and oral proficiency in English language
- Proficient in MS Excel, Word, & PowerPoint
- Ability to help lead and manage a team
- Foster positive working relationships with colleagues at all levels
- Build excellent rapport with other stakeholders
- Must be confidential in all Talent & Culture matters
- Ability to handle a number of projects at one time
To assist the Director of Talent & Culture in the smooth and efficient operations of Talent & Culture Department, ensuring that all the policies and procedures outlined in the Departmental Operations Manual are strictly adhered to.
- Assist in supervising all relevant activities such as Heartists training, administration, and welfare as per the operational policies and procedures.
- Assist the Director of Talent & Culture in ensuring that the hotel consistently has adequate, motivated, and skilled Heartists at all levels.
- Assist in the smooth running of Talent & Culture administration and recruitment procedures.
- Assist the Director of Talent & Culture in monthly forecast, P&L and budgeting process.
- Work with Finance in timely and accurate payroll processing.
- Manage Heartists’ files on the basis of incoming, hiring, transfer, promotion, resignation, and other modification data. Conduct audit checks in line with the Accor Foundation Standards..
- Updating of Heartist benefits, e.g. salary, allowances, payroll etc
- Is familiar with the regulations and Talent & Culture guidelines issued by regional or corporate administration and ensures that they are applied accordingly.
- Ensures proper job descriptions are available for all functions and continuously adapts them in coordination with the relevant supervisor to operational requirements.
- Supervises the Heartist restaurant and conducts random checks
- Responsible for following up on recruitment in coordination with the concerned department heads.
- Conducts exit interviews in the absence of the Director of Talent & Culture.
- Organizes social activities for Heartists.
- Assist in establishing monthly reports according to the requirements of the Hotel and corporate office.
- Conduct training on Talent Management and ensure deadlines for goal setting, check ins and wrap up conversations are met
- Assist colleagues will all Talent & Culture related queries and questions
- Maintain a good working relations with all departments and all professional external contacts
- Ensure the confidentiality in all matters relating to the Talent & Culture department.
